Privacy policy.

Effective Date: 01-JUL-2025
Business Name: AR.CHETYPE DESIGN
ABN: 59 786 678 554
Website: www.archetypedesign.au
Contact: aimee.risdon@archetypedesign.au

1. Overview

At AR.CHETYPE DESIGN we are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and store your personal information, particularly when you engage with our e-design and interior design services.

2. What Personal Information We Collect

We may collect the following types of personal information:

  • Identity Details: Full name, email address, phone number

  • Location Information: Residential or project address

  • Design Preferences: Questionnaires, style preferences, room photos

  • Payment Information: Billing address, payment method (we do not store credit card information directly)

  • Business Interactions: Email correspondence, notes from meetings or consultations

  • Website Usage Data: IP address, browser type, cookies, and analytics via tools like Google Analytics

3. How We Collect Personal Information

We collect your personal information in several ways, including:

  • When you fill out a design questionnaire, submit a contact form, or make a booking

  • Through email, phone or video consultations

  • When you interact with our website (via cookies or analytics)

  • When you purchase a digital product or service

You may choose to remain anonymous or use a pseudonym, but this may limit our ability to provide services effectively.

4. Why We Collect and Use Your Information

We collect personal information for purposes including:

  • Providing our e-design and interior design services

  • Sending design concepts, invoices, and follow-ups

  • Processing payments and managing orders

  • Improving our website, services, and customer experience

  • Marketing, only if you have opted in

We do not sell or rent your personal data to third parties.

5. Disclosure of Personal Information

We may disclose your personal information:

  • To trusted third-party service providers (e.g. payment processors, software platforms, couriers) only as necessary to provide our services

  • If required by law, regulation, or court order

  • If you give us your consent

Some third-party providers may be located outside Australia (e.g. cloud storage providers in the U.S.). Where this applies, we take reasonable steps to ensure your data is protected.

6. How We Store and Protect Your Information

We store personal information in secure electronic systems and cloud-based platforms with restricted access. We take reasonable steps to protect your data from misuse, interference, loss, and unauthorised access.

If no longer needed, personal information is securely deleted or de-identified.

7. Accessing and Correcting Your Personal Information

You can request access to your personal information at any time by contacting us at the email and the bottom of the page. If any information is inaccurate or outdated, we will take reasonable steps to correct it.

8. Marketing Communications

If you subscribe to our email list if and when we set one up, we may send you updates or promotions. You can opt out at any time by clicking “unsubscribe” in the email or contacting us directly.

9. Cookies and Website Analytics

We might use cookies and tracking tools (like Google Analytics) to monitor website traffic and improve your browsing experience. You can manage cookie preferences in your browser settings.

10. Third-Party Links

Our website may contain links to third-party sites (e.g. Pinterest, product suppliers, payment platforms, design management software). We are not responsible for their privacy practices. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised “Effective Date.” Continued use of our services indicates acceptance of any changes.

12. Contact Us

If you have any questions, concerns or wish to make a complaint, please contact:

Aimee Risdon

AR.CHETYPE DESIGN
Email: aimee.risdon@archetypedesign.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.